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SECURITY SERVICES / IT MOUNTAIN

Stronger protection.
A clearer response.

Keep your people working with confidence. Bring everyday protection, threat detection and expert testing into a security service that fits your business.

Protect what mattersKnow who responds
Illustrative security analysts reviewing activity at workstations, seen from behind
Technology. People. A plan.Connected around your organisation.

THE SECURITY PORTFOLIO

Every layer has a role.

Start with the services you need today. Build a connected plan as your business changes.

YOUR EVERYDAY DEFENCES

Managed cyber security

Strengthen identities, email, devices and cloud settings. Keep routine security tasks and improvement priorities connected.

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VISIBILITY & RESPONSE

EDR, XDR & MDR

Understand suspicious activity, connect supported security signals and agree who investigates, escalates and takes action.

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TESTING & ASSURANCE

Penetration testing

Find exploitable weaknesses in agreed networks, applications and environments, with clear findings and remediation priorities.

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PEOPLE & RESPONSIBILITIES

Governance & awareness

Turn security policy into everyday practice through risk ownership, staff awareness and incident preparation.

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WHEN WORK IS INTERRUPTED

Backup & recovery

Protect recoverable copies, check restores and connect recovery objectives with the services your business relies on.

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A JOINED-UP PROGRAMME

Your security roadmap

Bring protection, testing and recovery into a phased plan that reflects your systems, budget and business priorities.

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Illustrative an unbranded business laptop and phone prepared for everyday endpoint protection

BUILD THE BASE

Close the gaps.
Keep the essentials moving.

Identity & access

Make it harder to misuse an account with multi-factor authentication, sensible permissions and joiner, mover and leaver controls.

Email & collaboration

Review protection against phishing, unsafe attachments and account misuse across the platforms your people use.

Devices & networks

Connect supported endpoint protection, updates, secure settings and network controls with day-to-day IT management.

Cloud & data

Review access, configuration, sensitive information and backup arrangements across your agreed cloud environment.

LESS ACRONYM. MORE CLARITY.

Detection is useful.
Knowing what happens next matters.

See what is happening on your devices.

Endpoint detection and response helps investigate suspicious activity on supported, enrolled computers and servers. It can provide actions such as isolating a device when permissions and policy allow.

Device activityInvestigationAgreed containment

A useful starting point when endpoint visibility is the immediate gap.

Join the clues across your environment.

Extended detection and response connects supported signals from areas such as devices, identities, email and cloud services. Seeing related activity together can give an investigation more context.

Wider visibilityCorrelated alertsConnected investigation

Coverage depends on the platforms, integrations and licences included.

Put people and process behind the alerts.

Managed detection and response adds operational handling of security alerts: triage, investigation, escalation and agreed response. The service sets out who acts and when customer approval is needed.

Alert triageHuman investigationResponse ownership

Monitoring hours, response commitments and containment authority are agreed in the service scope.

TEST WITH A PURPOSE

Find the weak points.
Give your team a way forward.

A useful security test ends with answers your business can act on. Agree the systems, objectives and test window, then work through findings by risk and business impact.

Network & infrastructureWeb applications & APIsCloud & identityAdversary simulation
Explore testing & assurance
Two cybersecurity specialists examining security tools on computer screens

A SERVICE YOU CAN UNDERSTAND

Clear responsibilities.
A useful monthly rhythm.

YOUR OPERATING MODEL

Fully managed or alongside your team

Choose a connected managed service, or specialist security support that complements your internal IT team.

Explore co-managed IT

YOUR SERVICE SCHEDULE

Know what is included

Agree supported systems, service hours, escalation routes, response commitments and which changes or tests need a separate scope.

Define my requirements

YOUR NEXT IMPROVEMENT

Turn reporting into action

Review meaningful findings, control gaps and open actions. Keep owners, priorities and the next improvement visible.

Explore governance

FROM FIRST CONVERSATION TO ONGOING CARE

A planned start.
A stronger foundation.

Understand your environment

Map users, devices, cloud platforms, critical data and existing protection.

Agree the service

Set priorities, coverage, access, responsibilities and a practical onboarding plan.

Connect & validate

Configure the agreed tooling, check visibility and confirm escalation routes.

Review & improve

Use service reviews to track findings, changes and your next security priorities.

EXPLORE THE SECURITY PORTFOLIO

Find your next layer of protection.

A CONTRACT YOU CAN UNDERSTAND

Know who acts.
Know what is included.

Your named delivery model

IT Mountain coordinates the agreed service. Specialist assessment or security operations may be delivered by an appointed provider. The proposal identifies responsibilities, access and the route to support.

Your agreed service schedule

Define supported users, devices and systems, monitoring hours, response commitments and approval points. Licences, testing, major changes and specialist recovery are itemised where separately scoped.

Your next improvement

Keep findings, action owners and unresolved risks visible. Agree a review cadence so the service follows changes in your organisation rather than standing still.

Start with your business, not a product list.

Tell us what needs protecting and what a better service would look like.

Build my security brief

TECHNOLOGY WITH A PURPOSE

Protection you can understand.
Capabilities that fit your business.

Explore what each capability does and where it could help. We’ll confirm the selected technology, licensing, delivery team and support responsibilities in your proposal.

Protection platforms

Connected threat protection

Connect device, network, email and detection controls.

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Connected threat protection

Choose a combination of protection and managed operations around the systems your people use. Confirm the supported estate, licences, monitoring coverage and response authority together.

Endpoint protection, EDR and XDRFirewall, email and cloud controlsManaged detection options
Discuss this capability

Network & device defence

Protect devices and the business connections they rely on.

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Network & device defence

Review the boundaries around office networks, remote access and enrolled devices. Combine suitable controls with practical management and a clear route for investigating security findings.

Network and endpoint securityAuthentication controlsManaged response options
Discuss this capability

Managed endpoint protection

Keep endpoint policies, protection and visibility in view.

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Managed endpoint protection

Bring the protection of supported computers and servers into a manageable operating service. Agree policies, enrolment, updates and how detection findings are handled.

Endpoint prevention and detectionCentral policy and estate visibilitySupported management integrations
Discuss this capability

Endpoint defence & response

Strengthen device protection and connect it with a response service.

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Endpoint defence & response

Start with the assets to protect, then define the operational work needed after an alert. The proposal identifies the selected protection, detection capabilities and any managed response coverage.

Business endpoint protectionEndpoint detection capabilitiesManaged response coverage options
Discuss this capability

Secure network boundaries

Protect the routes between sites, remote users and cloud workloads.

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Secure network boundaries

Design network security around the connections your business needs. Review firewall policies, remote access and cloud boundaries, with maintenance and change responsibilities clearly assigned.

Network and cloud firewallsConnected security managementScoped network protection services
Discuss this capability

Cross-environment security visibility

Bring supported security signals into a more useful operating picture.

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Cross-environment security visibility

Connect information from supported devices and cloud workloads so investigations have better context. Coverage depends on the integrations, configuration and licences included in your service.

Connected security signalsCloud and workload protectionThreat detection and investigation
Discuss this capability

Application control & least privilege

Control what runs and limit what permitted software can do.

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Application control & least privilege

Application allowlisting defines permitted software, while containment and privilege controls can limit its behaviour. Discovery, policy design and a workable approval process help protect productivity.

Application allowlistingApplication containmentApplication-specific privilege controls
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Detection & response

Managed endpoint & identity detection

Investigate suspicious device and account activity with defined coverage.

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Managed endpoint & identity detection

Connect enrolled endpoints and supported identities with a managed investigation service. Agree the response capabilities, escalation route and the handover to ongoing IT support.

Managed endpoint detectionIdentity threat detection optionsInvestigation and agreed response
Discuss this capability

Extended detection & investigation

Connect endpoint insight with wider security context.

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Extended detection & investigation

Give investigations access to supported endpoint and related security signals. Define the operating team and any specialist response service alongside the technology capabilities.

EDR and XDR capabilitiesCentral security managementSupported investigation actions
Discuss this capability

Endpoint threat intelligence

Build endpoint visibility around the coverage your organisation needs.

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Endpoint threat intelligence

Select the supported endpoint and investigation capabilities that fit your estate. Enrolled assets, selected modules and the operational service determine the visibility and response available.

Endpoint security capabilitiesThreat investigation contextDefined asset and service coverage
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Cloud & identity response

Connect endpoint investigations with cloud and identity activity.

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Cloud & identity response

Review threats across supported endpoints, accounts and cloud services. Scope the connected environments together, then agree containment permissions and the remediation handover.

Endpoint managed detectionCloud monitoring and responseIdentity and posture review
Discuss this capability

Managed security operations

Put an agreed operating service behind your security signals.

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Managed security operations

Combine detection, endpoint protection and exposure insight around clear operating responsibilities. Specialist investigation, customer communication and remediation each need an understood owner.

Managed threat detectionEndpoint protection optionsVulnerability and attack surface insight
Discuss this capability

Managed alert investigation

Turn supported endpoint alerts into triage and follow-up.

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Managed alert investigation

Connect supported endpoint technology with an agreed monitoring service. State the selected platform, enrolled assets and how investigation and response link to your ongoing IT support.

Endpoint alert monitoringSupported EDR integrationsInvestigation and response options
Discuss this capability

Testing & assurance

Technical testing & readiness

Get testing evidence and practical support for assurance requirements.

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Technical testing & readiness

Use specialist testing to understand weaknesses in agreed networks, applications and cloud environments. Assessment scope, report deliverables and any independent certification route are confirmed for the engagement.

Network, cloud and application testingClear remediation reportingCyber Essentials readiness support
Discuss this capability

Application & infrastructure testing

Explore weaknesses across the systems your business relies on.

Explore this capability
Application & infrastructure testing

Agree the targets, test perspective and deliverables before technical assessment begins. Findings should help your team understand the weakness, its impact and the route to remediation.

Web, mobile and API testingInternal and perimeter assessmentCloud configuration and code review options
Discuss this capability

Specialist security assurance

Get an objective view of your critical systems and configurations.

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Specialist security assurance

Choose assessments around the applications, infrastructure and cloud settings that matter to your organisation. Confirm the testing specialists, engagement credentials and reporting scope before delivery.

Application and infrastructure testingCloud and configuration reviewsObjective-led security consultancy
Discuss this capability

Adversary simulation

Explore the route an attacker could take and how your defences respond.

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Adversary simulation

Define a realistic business objective, permitted techniques and the defensive response to evaluate. An exercise needs agreed rules, safety boundaries and clear learning outcomes.

Objective-led offensive testingRed-team exercise optionsDefensive evaluation and lessons
Discuss this capability

Expert-led penetration testing

Investigate exploitable weaknesses within an authorised scope.

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Expert-led penetration testing

Plan specialist assessment around agreed targets, test windows and business priorities. Reports explain evidence and remediation, with follow-up or retesting defined in the engagement.

Penetration testing engagementsOffensive security assessmentScoped reporting and follow-up
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Continuous testing & follow-up

Connect recurring assessment with reporting and remediation.

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Continuous testing & follow-up

Build a testing rhythm around meaningful changes and the systems you need to assess. Agree engagement coverage, access to findings and how remediation is reviewed over time.

Recurring testing optionsCollaborative remediation reportingAgreed follow-up and retesting
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Specialist delivery

Connected security operations

Bring security monitoring, testing and reporting into one practical plan.

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Connected security operations

Connect several security activities around a shared view of your business. Your scope defines the monitored systems, specialist delivery, reporting and the handover to your IT support.

Coordinated security operationsTesting and assessment optionsA connected reporting rhythm
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Security assessment & assurance

Find gaps across networks and applications, then plan improvements.

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Security assessment & assurance

Use targeted assessment to understand where your business is exposed. The engagement sets out the systems to review, the evidence to collect and the actions your team can take after the findings.

Network, application and API assessmentVulnerability and exposure reviewReadiness and awareness support
Discuss this capability

Specialist protection services

Add specialist security skills where your business needs them.

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Specialist protection services

Build specialist assessments and protection into your wider IT plan. Agree which experts deliver the work, how results are communicated and who owns the next improvements.

Scoped security servicesPenetration testing optionsVulnerability assessment and follow-up
Discuss this capability

Exposure & certification readiness

Understand technical exposure and prepare the evidence for assessment.

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Exposure & certification readiness

Connect testing and exposure reviews with the controls your organisation needs to demonstrate. Certification support prepares you for the agreed assessment; certification is awarded independently.

Authorised technical testingCertification readiness supportManaged exposure reviews
Discuss this capability

Capabilities are selected and scoped for your environment. Your agreement identifies the appointed technology and delivery providers before the service begins.

A CONNECTED SECURITY PROGRAMME

More layers of protection.
Clearer actions when it matters.

Security spans the people, accounts, devices and systems your business relies on. Build a practical combination of controls, technology and operational support around your risks, with clear responsibilities for maintaining it.

01

Identity & privileged access

Protect the accounts that unlock your business. Review multi-factor authentication, conditional access, single sign-on and role-based permissions. Separate administrator accounts and make joiner, mover and leaver processes part of everyday security.

MFASSOConditional accessPrivileged access
Explore this area
02

Endpoint & mobile protection

Bring laptops, desktops, servers and supported mobile devices into view. Combine endpoint detection and response with patching, disk encryption, application controls and device compliance. Agree who can investigate an alert or isolate a compromised device.

EDRDevice managementEncryptionPatch management
Explore this area
03

Email & phishing defence

Reduce exposure to malicious attachments, unsafe links and impersonation. Review email filtering, domain authentication and mailbox access alongside staff reporting and phishing awareness. Help teams recognise unexpected payment requests and verify them through a trusted route.

Email filteringSPF / DKIM / DMARCAwareness
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04

Network & remote access

Review firewalls, remote access and the boundaries between business systems. Use segmentation to limit unnecessary connections, with secure VPN or zero-trust access options selected for your environment. Include DNS and web filtering where suitable.

FirewallsSegmentationVPN / ZTNAWeb filtering
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05

Monitoring & managed response

Connect supported endpoint, identity, email and cloud signals so suspicious activity can be investigated in context. Define alert triage, escalation, authorised containment and reporting. Select monitoring hours and response commitments around your business requirements.

XDRMDRSIEMResponse playbooks
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06

Cloud & data security

Review cloud configuration, sharing permissions and access to sensitive information. Consider data classification, data loss prevention and logging alongside Microsoft 365 and other supported platforms. Track configuration changes and the responsibilities shared with your cloud providers.

Cloud postureDLPAudit logsAccess reviews
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07

Vulnerability & security testing

Build an inventory, identify weaknesses and prioritise fixes by business impact and exposure. Combine routine vulnerability reviews with authorised penetration testing where appropriate. Assign remediation owners and use retesting to check that agreed improvements work.

Asset inventoryVulnerability scanningPen testing
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08

Ransomware & recovery readiness

Bring preventive controls, detection and business continuity into one plan. Review isolated or immutable backup options, restrict backup administration and test restoration. Rehearse who makes decisions, how people communicate and which systems need to return first.

Protected backupsRestore testsIncident exercises
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TECHNOLOGY IN CONTEXT

Understand the tools.
Choose the right combination.

EDR, XDR & MDR

EDR investigates activity on endpoints. XDR brings together supported signals across several security layers. MDR adds a managed service for investigation and response. Coverage, integrations and authorised actions determine how these capabilities work together.

SIEM & response automation

A SIEM collects and analyses security logs from connected systems. SOAR capabilities help orchestrate agreed workflows and response tasks. Useful outcomes depend on reliable data, meaningful detection rules, tested playbooks and people with clear decision-making authority.

Microsoft security options

For suitable Microsoft environments, options can include Defender XDR for connected detection, Microsoft Sentinel for SIEM and SOAR, and Entra Conditional Access for access policies. Product selection, licensing, integrations and delivery scope are confirmed in your proposal.

Microsoft technology overview ↗

These are technology options for discussion. The agreed service identifies the products, supported systems, delivery providers and coverage included.

WHEN SOMETHING NEEDS ATTENTION

From a warning sign to a coordinated response.

01 / Investigate

Validate the alert, establish the affected accounts or systems and assess business impact.

02 / Contain

Follow agreed authority to limit exposure, such as isolating a device or restricting an account.

03 / Recover

Coordinate remediation and restoration with business priorities and the agreed recovery plan.

04 / Improve

Record lessons, update controls and track corrective actions with named owners.

Bring your current tools, concerns and business priorities. We’ll help shape the next steps.

Discuss your security requirements ↗

Explore practical preparation guidance from the National Cyber Security Centre.

YOUR QUESTIONS, ANSWERED

Make an informed
next move.

Build my security brief
Can you work with our existing IT team?

Yes. A co-managed scope can provide selected security services alongside your team. We agree access, ownership, handovers and escalation so each party knows its role.

Do we need EDR, XDR and MDR together?

They describe different capabilities. EDR focuses on endpoints, XDR connects supported signals and MDR is a managed operational service. The right combination depends on your environment and who will handle investigations.

Is penetration testing part of the monthly service?

Testing can be a separate engagement or a scheduled allowance in an agreed programme. The proposal confirms systems, test type, frequency, reporting and any retesting.

Can you promise that an attack will never happen?

No security service can eliminate every risk. The aim is to reduce exposure, improve visibility and prepare people to act when something needs attention.

What happens if an incident needs urgent action?

Your service scope identifies the escalation route, coverage hours and actions that are authorised. Specialist incident recovery or work outside the agreement is clarified before it is needed.

LET’S TALK ABOUT YOUR IT

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