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Security services

MANAGED PROTECTION

Your business keeps moving. Your protection should too.

Security should make your business more confident, not more complicated. Bring your accounts, devices, email and cloud systems into a practical programme with clear priorities and a dependable route to support.

Illustrative an unbranded business laptop and phone prepared for everyday endpoint protection
Everyday controlsManaged operationsImprovement roadmap

YOUR NEXT BUSINESS STEP

Protection that follows your working day.

A suspicious email, lost device or unexpected login should lead to a clear next action. Build the controls and service ownership around your actual exposure.

Protect daily work

Connect identity, email, device and network controls.

Review the gaps

Prioritise vulnerabilities and configuration improvements.

Keep improving

Make findings, action owners and review dates visible.

Start with a useful brief.

Tell us what you need to protect, your current controls and any customer requirements.

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SECURITY AROUND YOUR WORKING DAY

Protect the everyday.
Prepare for what comes next.

A lost laptop, a suspicious invoice or a misused account can interrupt more than IT. Start with the systems your people rely on, then strengthen the controls around them.

Illustrative secure sign-in with a mobile authentication prompt

Stronger Accounts

Review multi-factor authentication, privileged access and the way staff join, change roles or leave.

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Illustrative email interface with a suspicious-message reporting option

Email people can trust

Connect phishing protection, safer collaboration settings and clear reporting routes.

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Illustrative IT engineer checking managed endpoint status

Devices kept in view

Agree protection, application controls, update responsibilities and visibility across supported endpoints.

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Illustrative cloud tenant access and configuration review

Cloud with context

Review tenant access, configuration and the information your cloud services hold.

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Illustrative security engineer reviewing vulnerability remediation tasks

Identifying risks

Identify weaknesses and make risk-based remediation part of a regular service rhythm.

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Illustrative colleagues rehearsing an incident response exercise

Part of the team

Build accessible awareness and rehearse the decisions that matter during an incident.

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Illustrative EDR console showing endpoint detections and incident investigation

FROM ALERTS TO ACTION

A dashboard is a starting point.
A response makes the difference.

A licence alone does not establish who watches alerts or takes action. Connect the technology with the monitoring, investigation, escalation and containment responsibilities your business needs.

Detection with defined coverage

Choose EDR, XDR and managed response around the signals your estate can provide.

Actions that have an owner

Agree who can isolate a device, disable an account or authorise a disruptive change.

Recovery that joins the plan

Connect incident handling with protected data and the order systems need to return.

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A PLANNED START

From first conversation.
To a service you understand.

Discover

Understand your estate, business dependencies and current controls.

Strengthen

Prioritise gaps and agree the protection your service will maintain.

Operate

Connect routine tasks, monitoring and escalation with named responsibilities.

Improve

Review meaningful findings and track the next actions with your team.

A CONTRACT YOU CAN UNDERSTAND

Know who acts.
Know what is included.

Your named delivery model

IT Mountain coordinates the agreed service. Specialist assessment or security operations may be delivered by an appointed provider. The proposal identifies responsibilities, access and the route to support.

Your agreed service schedule

Define supported users, devices and systems, monitoring hours, response commitments and approval points. Licences, testing, major changes and specialist recovery are itemised where separately scoped.

Your next improvement

Keep findings, action owners and unresolved risks visible. Agree a review cadence so the service follows changes in your organisation rather than standing still.

Start with your business, not a product list.

Tell us what needs protecting and what a better service would look like.

Build my security brief

TECHNOLOGY WITH A PURPOSE

Protection you can understand.
Capabilities that fit your business.

Explore what each capability does and where it could help. We’ll confirm the selected technology, licensing, delivery team and support responsibilities in your proposal.

Protection platforms

Connected threat protection

Connect device, network, email and detection controls.

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Connected threat protection

Choose a combination of protection and managed operations around the systems your people use. Confirm the supported estate, licences, monitoring coverage and response authority together.

Endpoint protection, EDR and XDRFirewall, email and cloud controlsManaged detection options
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Network & device defence

Protect devices and the business connections they rely on.

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Network & device defence

Review the boundaries around office networks, remote access and enrolled devices. Combine suitable controls with practical management and a clear route for investigating security findings.

Network and endpoint securityAuthentication controlsManaged response options
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Managed endpoint protection

Keep endpoint policies, protection and visibility in view.

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Managed endpoint protection

Bring the protection of supported computers and servers into a manageable operating service. Agree policies, enrolment, updates and how detection findings are handled.

Endpoint prevention and detectionCentral policy and estate visibilitySupported management integrations
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Endpoint defence & response

Strengthen device protection and connect it with a response service.

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Endpoint defence & response

Start with the assets to protect, then define the operational work needed after an alert. The proposal identifies the selected protection, detection capabilities and any managed response coverage.

Business endpoint protectionEndpoint detection capabilitiesManaged response coverage options
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Secure network boundaries

Protect the routes between sites, remote users and cloud workloads.

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Secure network boundaries

Design network security around the connections your business needs. Review firewall policies, remote access and cloud boundaries, with maintenance and change responsibilities clearly assigned.

Network and cloud firewallsConnected security managementScoped network protection services
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Cross-environment security visibility

Bring supported security signals into a more useful operating picture.

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Cross-environment security visibility

Connect information from supported devices and cloud workloads so investigations have better context. Coverage depends on the integrations, configuration and licences included in your service.

Connected security signalsCloud and workload protectionThreat detection and investigation
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Application control & least privilege

Control what runs and limit what permitted software can do.

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Application control & least privilege

Application allowlisting defines permitted software, while containment and privilege controls can limit its behaviour. Discovery, policy design and a workable approval process help protect productivity.

Application allowlistingApplication containmentApplication-specific privilege controls
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Detection & response

Managed endpoint & identity detection

Investigate suspicious device and account activity with defined coverage.

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Managed endpoint & identity detection

Connect enrolled endpoints and supported identities with a managed investigation service. Agree the response capabilities, escalation route and the handover to ongoing IT support.

Managed endpoint detectionIdentity threat detection optionsInvestigation and agreed response
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Extended detection & investigation

Connect endpoint insight with wider security context.

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Extended detection & investigation

Give investigations access to supported endpoint and related security signals. Define the operating team and any specialist response service alongside the technology capabilities.

EDR and XDR capabilitiesCentral security managementSupported investigation actions
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Endpoint threat intelligence

Build endpoint visibility around the coverage your organisation needs.

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Endpoint threat intelligence

Select the supported endpoint and investigation capabilities that fit your estate. Enrolled assets, selected modules and the operational service determine the visibility and response available.

Endpoint security capabilitiesThreat investigation contextDefined asset and service coverage
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Cloud & identity response

Connect endpoint investigations with cloud and identity activity.

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Cloud & identity response

Review threats across supported endpoints, accounts and cloud services. Scope the connected environments together, then agree containment permissions and the remediation handover.

Endpoint managed detectionCloud monitoring and responseIdentity and posture review
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Managed security operations

Put an agreed operating service behind your security signals.

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Managed security operations

Combine detection, endpoint protection and exposure insight around clear operating responsibilities. Specialist investigation, customer communication and remediation each need an understood owner.

Managed threat detectionEndpoint protection optionsVulnerability and attack surface insight
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Managed alert investigation

Turn supported endpoint alerts into triage and follow-up.

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Managed alert investigation

Connect supported endpoint technology with an agreed monitoring service. State the selected platform, enrolled assets and how investigation and response link to your ongoing IT support.

Endpoint alert monitoringSupported EDR integrationsInvestigation and response options
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Testing & assurance

Technical testing & readiness

Get testing evidence and practical support for assurance requirements.

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Technical testing & readiness

Use specialist testing to understand weaknesses in agreed networks, applications and cloud environments. Assessment scope, report deliverables and any independent certification route are confirmed for the engagement.

Network, cloud and application testingClear remediation reportingCyber Essentials readiness support
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Application & infrastructure testing

Explore weaknesses across the systems your business relies on.

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Application & infrastructure testing

Agree the targets, test perspective and deliverables before technical assessment begins. Findings should help your team understand the weakness, its impact and the route to remediation.

Web, mobile and API testingInternal and perimeter assessmentCloud configuration and code review options
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Specialist security assurance

Get an objective view of your critical systems and configurations.

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Specialist security assurance

Choose assessments around the applications, infrastructure and cloud settings that matter to your organisation. Confirm the testing specialists, engagement credentials and reporting scope before delivery.

Application and infrastructure testingCloud and configuration reviewsObjective-led security consultancy
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Adversary simulation

Explore the route an attacker could take and how your defences respond.

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Adversary simulation

Define a realistic business objective, permitted techniques and the defensive response to evaluate. An exercise needs agreed rules, safety boundaries and clear learning outcomes.

Objective-led offensive testingRed-team exercise optionsDefensive evaluation and lessons
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Expert-led penetration testing

Investigate exploitable weaknesses within an authorised scope.

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Expert-led penetration testing

Plan specialist assessment around agreed targets, test windows and business priorities. Reports explain evidence and remediation, with follow-up or retesting defined in the engagement.

Penetration testing engagementsOffensive security assessmentScoped reporting and follow-up
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Continuous testing & follow-up

Connect recurring assessment with reporting and remediation.

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Continuous testing & follow-up

Build a testing rhythm around meaningful changes and the systems you need to assess. Agree engagement coverage, access to findings and how remediation is reviewed over time.

Recurring testing optionsCollaborative remediation reportingAgreed follow-up and retesting
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Specialist delivery

Connected security operations

Bring security monitoring, testing and reporting into one practical plan.

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Connected security operations

Connect several security activities around a shared view of your business. Your scope defines the monitored systems, specialist delivery, reporting and the handover to your IT support.

Coordinated security operationsTesting and assessment optionsA connected reporting rhythm
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Security assessment & assurance

Find gaps across networks and applications, then plan improvements.

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Security assessment & assurance

Use targeted assessment to understand where your business is exposed. The engagement sets out the systems to review, the evidence to collect and the actions your team can take after the findings.

Network, application and API assessmentVulnerability and exposure reviewReadiness and awareness support
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Specialist protection services

Add specialist security skills where your business needs them.

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Specialist protection services

Build specialist assessments and protection into your wider IT plan. Agree which experts deliver the work, how results are communicated and who owns the next improvements.

Scoped security servicesPenetration testing optionsVulnerability assessment and follow-up
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Exposure & certification readiness

Understand technical exposure and prepare the evidence for assessment.

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Exposure & certification readiness

Connect testing and exposure reviews with the controls your organisation needs to demonstrate. Certification support prepares you for the agreed assessment; certification is awarded independently.

Authorised technical testingCertification readiness supportManaged exposure reviews
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Capabilities are selected and scoped for your environment. Your agreement identifies the appointed technology and delivery providers before the service begins.

YOUR QUESTIONS

Clear answers.
Before you choose.

Do we need to replace everything we already use?

Not necessarily. Discovery reviews your existing licences, tools and support arrangements. We recommend changes where they address a gap, and confirm which existing platforms can be supported.

Can this work alongside our internal IT team?

Yes. A co-managed scope can allocate selected controls or specialist security operations while your internal team retains the agreed day-to-day responsibilities.

Is 24/7 monitoring included?

Coverage is selected during scoping. Where provider-operated monitoring is proposed, the agreement identifies that provider, monitoring hours, escalation routes and response authority. Extended monitoring does not automatically mean 24/7 user support.

How is the monthly price calculated?

The supported estate, chosen platforms, coverage and operational work determine the price. Testing engagements, onboarding, major projects and specialist incident recovery are defined separately when required.

A CONNECTED SECURITY PROGRAMME

More layers of protection.
Clearer actions when it matters.

Security spans the people, accounts, devices and systems your business relies on. Build a practical combination of controls, technology and operational support around your risks, with clear responsibilities for maintaining it.

Identity & privileged access

Protect the accounts that unlock your business. Review multi-factor authentication, conditional access, single sign-on and role-based permissions. Separate administrator accounts and make joiner, mover and leaver processes part of everyday security.

MFASSOConditional accessPrivileged access
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Endpoint & mobile protection

Bring laptops, desktops, servers and supported mobile devices into view. Combine endpoint detection and response with patching, disk encryption, application controls and device compliance. Agree who can investigate an alert or isolate a compromised device.

EDRDevice managementEncryptionPatch management
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Email & phishing defence

Reduce exposure to malicious attachments, unsafe links and impersonation. Review email filtering, domain authentication and mailbox access alongside staff reporting and phishing awareness. Help teams recognise unexpected payment requests and verify them through a trusted route.

Email filteringSPF / DKIM / DMARCAwareness
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Network & remote access

Review firewalls, remote access and the boundaries between business systems. Use segmentation to limit unnecessary connections, with secure VPN or zero-trust access options selected for your environment. Include DNS and web filtering where suitable.

FirewallsSegmentationVPN / ZTNAWeb filtering
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Monitoring & managed response

Connect supported endpoint, identity, email and cloud signals so suspicious activity can be investigated in context. Define alert triage, escalation, authorised containment and reporting. Select monitoring hours and response commitments around your business requirements.

XDRMDRSIEMResponse playbooks
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Cloud & data security

Review cloud configuration, sharing permissions and access to sensitive information. Consider data classification, data loss prevention and logging alongside Microsoft 365 and other supported platforms. Track configuration changes and the responsibilities shared with your cloud providers.

Cloud postureDLPAudit logsAccess reviews
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Vulnerability & security testing

Build an inventory, identify weaknesses and prioritise fixes by business impact and exposure. Combine routine vulnerability reviews with authorised penetration testing where appropriate. Assign remediation owners and use retesting to check that agreed improvements work.

Asset inventoryVulnerability scanningPen testing
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Ransomware & recovery readiness

Bring preventive controls, detection and business continuity into one plan. Review isolated or immutable backup options, restrict backup administration and test restoration. Rehearse who makes decisions, how people communicate and which systems need to return first.

Protected backupsRestore testsIncident exercises
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Understand the tools.
Choose the right combination.

EDR, XDR & MDR

EDR investigates activity on endpoints. XDR brings together supported signals across several security layers. MDR adds a managed service for investigation and response. Coverage, integrations and authorised actions determine how these capabilities work together.

SIEM & response automation

A SIEM collects and analyses security logs from connected systems. SOAR capabilities help orchestrate agreed workflows and response tasks. Useful outcomes depend on reliable data, meaningful detection rules, tested playbooks and people with clear decision-making authority.

Microsoft security options

For suitable Microsoft environments, options can include Defender XDR for connected detection, Microsoft Sentinel for SIEM and SOAR, and Entra Conditional Access for access policies. Product selection, licensing, integrations and delivery scope are confirmed in your proposal.

Microsoft technology overview ↗

WHEN SOMETHING NEEDS ATTENTION

From a warning sign to a coordinated response.

Investigate

Validate the alert, establish the affected accounts or systems and assess business impact.

Contain

Follow agreed authority to limit exposure, such as isolating a device or restricting an account.

Recover

Coordinate remediation and restoration with business priorities and the agreed recovery plan.

Improve

Record lessons, update controls and track corrective actions with named owners.

Bring your current tools, concerns and business priorities.
We’ll help shape the next steps.

Discuss your security requirements ↗

Explore practical preparation guidance from the National Cyber Security Centre.

LET’S TALK ABOUT YOUR IT

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