Endpoint protection
Agree supported computers and servers, policy settings, agent health checks and the route to investigate suspicious activity.
SPECIALIST SECURITY / IT MOUNTAIN
Protect the computers and servers your people depend on. Combine endpoint protection, sensible access and application controls with a managed approach to updates and exceptions.

THE SERVICE IN PRACTICE
Choose the activities that address your actual risks. Your service schedule confirms the supported estate, deliverables and responsibilities.
Agree supported computers and servers, policy settings, agent health checks and the route to investigate suspicious activity.
Consider allowlisting and application containment where they fit the estate, with a workable process for approving legitimate software.
Reduce unnecessary administrative access and record approved exceptions, expiry dates and change owners.
Connect update responsibilities and unsupported-device decisions with your workplace service.

BUILT AROUND YOUR BUSINESS
Start with the concern you want to address. Then agree the systems, people and evidence that belong in scope, including any specialist delivery needed.
Understand the software people need and the devices that run it.
Trial agreed controls and exception workflows with a representative group.
Deploy in stages with communication and a clear support route.
A PLANNED START
Understand the software people need and the devices that run it.
Trial agreed controls and exception workflows with a representative group.
Deploy in stages with communication and a clear support route.
Review health, changes and policy exceptions as working needs evolve.
A CONTRACT YOU CAN UNDERSTAND
IT Mountain coordinates the agreed service. Specialist assessment or security operations may be delivered by an appointed provider. The proposal identifies responsibilities, access and the route to support.
Define supported users, devices and systems, monitoring hours, response commitments and approval points. Licences, testing, major changes and specialist recovery are itemised where separately scoped.
Keep findings, action owners and unresolved risks visible. Agree a review cadence so the service follows changes in your organisation rather than standing still.
Tell us what needs protecting and what a better service would look like.
TECHNOLOGY WITH A PURPOSE
Explore what each capability does and where it could help. We’ll confirm the selected technology, licensing, delivery team and support responsibilities in your proposal.
Connect device, network, email and detection controls.
Choose a combination of protection and managed operations around the systems your people use. Confirm the supported estate, licences, monitoring coverage and response authority together.
Protect devices and the business connections they rely on.
Review the boundaries around office networks, remote access and enrolled devices. Combine suitable controls with practical management and a clear route for investigating security findings.
Keep endpoint policies, protection and visibility in view.
Bring the protection of supported computers and servers into a manageable operating service. Agree policies, enrolment, updates and how detection findings are handled.
Strengthen device protection and connect it with a response service.
Start with the assets to protect, then define the operational work needed after an alert. The proposal identifies the selected protection, detection capabilities and any managed response coverage.
Bring supported security signals into a more useful operating picture.
Connect information from supported devices and cloud workloads so investigations have better context. Coverage depends on the integrations, configuration and licences included in your service.
Control what runs and limit what permitted software can do.
Application allowlisting defines permitted software, while containment and privilege controls can limit its behaviour. Discovery, policy design and a workable approval process help protect productivity.
Capabilities are selected and scoped for your environment. Your agreement identifies the appointed technology and delivery providers before the service begins.
YOUR QUESTIONS
A poorly prepared policy can interrupt work. Discovery, a pilot, approved application lists and a supportable exception process help introduce controls around genuine working needs.
No. Protection controls and detection technology perform different jobs. Managed investigation and response need a defined operational service or your own team.
Platform capabilities differ. We confirm operating systems, agent support and any server or specialist-device exclusions before selecting a product.