YOUR SERVICE, IN CONTEXT
Map your route back to operation
Identify essential workloads, tolerable downtime and data-loss requirements. Confirm dependencies and the evidence you need from restore or recovery exercises.
RESILIENCE · IT MOUNTAIN
Disaster recovery & continuity
Plan how your business returns to operation after disruption, with priorities, recovery procedures and exercises grounded in your critical systems.
Map your IT starting point.
Confirm the supported estate, access, responsibilities and onboarding tasks before delivery begins.
Review progress at every checkpoint.
Use an agreed review cadence to track actions, recurring issues and changes to your requirements.
TECHNOLOGY IN PRACTICE
Plan recovery around business priorities.
Connect your working environment with the services, responsibilities and improvements that matter to your organisation.
YOUR NEXT BUSINESS STEP
Keep the return to work in view.
If a critical system fails, your recovery plan should explain what returns first, who makes decisions and how the business gets moving again.
Recovery priorities
Map critical applications and their dependencies.
Recovery architecture
Scope replication, standby capacity and failover where appropriate.
Runbooks and exercises
Rehearse the agreed recovery sequence and track improvements.
Start with a useful brief.
Tell us which services cannot stand still and what disruption would mean for your business.
BUILD YOUR SERVICE SCHEDULE
What we can include.
Select the activities your organisation needs. The proposal confirms the final scope, tools, delivery model and responsibilities.
Business impact & dependencies
Identify critical services, application dependencies and the impact of downtime on operations.
Recovery objectives
Agree recovery time objectives (target restoration time) and recovery point objectives (target tolerable data loss) per workload.
Recovery architecture
Scope replication, failover infrastructure, cloud recovery or disaster recovery as a service where appropriate.
Runbooks & exercises
Document recovery order, owners and communications; exercise tabletop and technical recovery scenarios.
Incident coordination
Agree activation criteria, escalation contacts, decision authority and the handover back to normal operations.
COMMERCIAL CLARITY
A service you
can plan around.
Recovery objectives are design targets until confirmed by agreed testing and contract terms. Standby capacity, test frequency, activation charges and recovery assistance are scoped explicitly. No zero-downtime or zero-data-loss guarantee is implied.
Before work starts, your proposal confirms deliverables, service hours, customer responsibilities, reporting, third-party dependencies and any project or consumption charges.
Explore monthly programmesSERVICE QUESTIONS
Your IT starting point.
Your next practical step.
Can this be part of a monthly programme?
Recovery objectives are design targets until confirmed by agreed testing and contract terms. Standby capacity, test frequency, activation charges and recovery assistance are scoped explicitly. No zero-downtime or zero-data-loss guarantee is implied.
What do you need to scope the service?
We start with the systems and business processes involved, your existing arrangements and the outcomes you need. We then confirm activities, responsibilities, coverage and dependencies in the proposal.
Can you work with our internal IT team?
Yes. A co-managed arrangement can define responsibilities, access, escalation and reporting alongside your team, with specialist activities assigned explicitly.