Workplace
Managed IT & technical support
Give every user a clear route to help, every device a management baseline and every stakeholder a clearer view of IT performance.
- Service desk & escalation
- Endpoint lifecycle
- Proactive operations
SERVICES / YOUR CONNECTED IT ESTATE
Every part of your IT.
One clearer view.
Explore our specialist services. Connect the right combination around your people, platforms, risks and next business milestone.
A CONNECTED SERVICE PORTFOLIO
Every layer of your IT. Managed with purpose.
Browse services
Security
Managed cyber security
Build a connected security programme across identities, email, devices and cloud, with a practical route from findings to improvements.
- Identity & access
- Email & collaboration protection
- Vulnerability management
Security
EDR, XDR & managed detection
Connect security technology with the people and processes needed to investigate alerts and coordinate a response.
- EDR · endpoint detection & response
- XDR · extended detection & response
- MDR · managed detection & response
Security
Penetration testing & assurance
Find exploitable weaknesses, understand their business impact and turn an authorised assessment into a practical improvement plan.
- Infrastructure testing
- Application & API testing
- Cloud & tenant assessments
Resilience
Managed backup & data protection
Protect business information with policy-led backups, operational visibility and scheduled checks that data can be restored.
- Workload protection
- Retention & separation
- Backup monitoring
Resilience
Disaster recovery & continuity
Plan how your business returns to operation after disruption, with priorities, recovery procedures and exercises grounded in your critical systems.
- Business impact & dependencies
- Recovery objectives
- Recovery architecture
Cloud
Cloud & hybrid infrastructure
Manage infrastructure as a business platform, with clear responsibility for performance, security, costs and change.
- Cloud & hybrid operations
- Landing zones & governance
- Migration & modernisation
Cloud
Microsoft 365 & modern workplace
Bring collaboration, identity and device management together so your people can work securely across offices and remote locations.
- Tenant & identity management
- Email & migrations
- Teams, SharePoint & OneDrive
Cloud
Networks, connectivity & communications
Keep offices, remote users and business applications connected through a managed network with clear configuration and support ownership.
- Network & Wi-Fi management
- Firewall & secure access
- Connectivity coordination
Workplace
Print management & document workflows
Bring print devices, usage and service coordination into a managed programme with clearer costs and fewer disconnected suppliers.
- Fleet assessment
- Device & consumables coordination
- Secure print
Strategy
IT strategy, projects & service governance
Connect technology decisions to business priorities, with a roadmap, delivery structure and service reviews that keep the programme accountable.
- Technology roadmap
- Service governance
- Project delivery
Strategy
Security governance & awareness
Make security decisions visible and repeatable, with policies, risk ownership and evidence organised for the people who need them.
- Risk & policy reviews
- Awareness programmes
- Supplier & access reviews
Digital & hosting
Ecommerce design & support
Build a storefront around your products, customers and operating processes, then keep the agreed platform maintained as your business evolves.
- Store planning & design
- Commerce configuration
- Business integrations
Digital & hosting
VPS hosting & management
Give applications a defined virtual-server environment with the resources, administration and support responsibilities your workload needs.
- Workload & capacity planning
- Server provisioning
- Managed administration
Digital & hosting
Business web hosting
Host your business website with a clear service boundary for platform operations, maintenance, backups and support.
- Hosting requirements
- Domain & DNS coordination
- Secure delivery
Digital & hosting
Website design & ongoing care
Turn your business offer into a clear, responsive website, with content, navigation and an ongoing care plan that serve your visitors.
- Discovery & structure
- Design & build
- Content & search foundations
Workplace
Hardware procurement & device rollout
Choose equipment around the work it needs to do. IT Mountain helps specify, source and deploy business hardware with a clear view of compatibility, lifecycle and total cost.
- Requirements & specification
- Sourcing & quotation
- Configuration & rollout
THE RIGHT KIND OF RESPONSIBILITY
An IT partner for
your next stage of growth.
Choose an operating model that fits your team, with supported systems and responsibilities defined before the service starts.
THE FOUNDATIONS OF YOUR SERVICE
Strong IT foundations.
Clear responsibility at every step.
Define who manages each part of your estate, from your people and devices to the networks they depend on.
Fully managed IT
Bring day-to-day operations, supplier coordination and technology planning into a defined managed service.
- A clear route to support
- Consistent device and security management
- Service reviews and an improvement roadmap
Co-managed IT
Extend your team with agreed specialist services, operational capacity and a documented escalation path.
- Shared responsibilities and visibility
- Specialist security, cloud and recovery services
- Project and escalation support
TECHNOLOGY IN PRACTICE
One connected technology portfolio.
Connect your working environment with the services, responsibilities and improvements that matter to your organisation.
