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Technology that
takes you further.
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CYBER SECURITY & RESILIENCE

How exposed
is your business?How exposed
are you or your business?

Connect endpoint detection and response (EDR), extended detection (XDR) and managed detection and response (MDR) with firewall, email and cloud controls. Find weaknesses through vulnerability reviews and authorised testing, then plan response and recovery around your business.

EDR · XDR · MDRFirewall & email controlsVulnerability managementPenetration testingBackup & recoveryCloud security
Get in touch Explore cyber services

Protection. Detection. Response.

Illustrative security monitoring environment
A CLEARER SECURITY PICTURE
ProtectEndpoint, email & firewall controls
DetectEDR, XDR & managed detection
RespondResponse & recovery planning
What would you like to improve?

Illustrative professionals collaborating in a London office setting

BUSINESS TECHNOLOGY, CONNECTED

Your ambitions set the summit.
We help map the route.

Turn where you are today and where you want to go into a clear technology plan. Start with your people, understand the risks and focus investment on your next business milestone.

The IT Mountain approach

CONTINUITY PLANNING

Put disruption into perspective.

Estimate the staff-time cost of an interruption using your own assumptions.

£1,000
40 staff hours

People × hours × hourly cost. Excludes lost revenue, recovery costs and other impacts.

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BUSINESS TECHNOLOGY, CONNECTED

Your IT foundations. Your next business milestone.

Explore all services
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Managed IT support

Support your people. Keep everyday technology moving.

DISCOVERIllustrative analysts reviewing security information in an operations room

Cyber security

Connect protection, detection and authorised testing.

DISCOVERIllustrative tabletop disaster recovery planning workshop

Backup & recovery

Protect your data. Prepare your recovery.

DISCOVERIllustrative modern data centre with server cabinets and network connections

Cloud & Microsoft 365

Bring infrastructure and collaboration together.

DISCOVERIllustrative technician connecting network cables to a switch

Networks & connectivity

Manage connectivity, network performance and site communications.

DISCOVERIllustrative ecommerce order preparation in a product studio

Digital & hosting

Build, host and maintain your online business.

DISCOVERIllustrative multifunction printer in a modern business office

Print management

Manage your print fleet, usage and document workflows.

DISCOVERIllustrative laptops, tablets and monitors prepared for a business rollout

Hardware procurement

Specify, source and deploy equipment around your business.

DISCOVERIllustrative team discussing a technology roadmap in a meeting room

IT strategy & projects

Turn business priorities into a practical technology roadmap.

DISCOVER
Illustrative office prepared for business continuity

BUILD RECOVERY INTO THE PLAN

Firmer footing.
A tested route to IT recovery.

Connect backup monitoring, restore checks, recovery objectives and business continuity. A documented plan gives people a common starting point when systems are unavailable.

Explore backup & recovery Understand the difference
Protected data
Restore checks
Business continuity
Illustrative engineer checking failover readiness in a server roomYour recovery plan

Data you can recover

Monitoring and restore checks for your agreed systems.

Priorities you understand

Recovery objectives shaped around business needs.

A plan people can follow

Clear responsibilities when normal work is interrupted.

THE RIGHT KIND OF RESPONSIBILITY

An IT partner for your next stage of growth.

Illustrative technician connecting network cables to a switch

THE FOUNDATIONS OF YOUR SERVICE

Strong IT foundations.
Clear responsibility at every step.

Define who manages each part of your estate, from your people and devices to the networks they depend on.

FOR BUSINESS LEADERS

Fully managed IT

Bring day-to-day operations, supplier coordination and technology planning into a defined managed service.

  • A clear route to support
  • Consistent device and security management
  • Service reviews and an improvement roadmap
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FOR INTERNAL IT TEAMS

Co-managed IT

Extend your team with agreed specialist services, operational capacity and a documented escalation path.

  • Shared responsibilities and visibility
  • Specialist security, cloud and recovery services
  • Project and escalation support
Explore co-managed IT

SECURITY WITH A WIDER VIEW

See your cyber risks.
Strengthen your defences.

From endpoint protection to managed detection and penetration testing, build a security programme around your actual environment.

Explore cyber security
Illustrative endpoint security dashboard on a laptop

EDR, XDR & MDR

Technology and managed operations working together.

Illustrative network security testing equipment

Testing & assurance

Authorised testing, team exercises and remediation priorities.

Illustrative business incident readiness planning workshop

Governance & awareness

Risk ownership, practical training and incident readiness.

DIGITAL EXPERIENCES. DEPENDABLE HOSTING.

Build your online business. Give it a stronger foundation.

Ecommerce design & support

Build a storefront around your products, customers and operating processes, then keep the agreed platform maintained as your business evolves.

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VPS hosting & management

Give applications a defined virtual-server environment with the resources, administration and support responsibilities your workload needs.

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Commercial Web Hosting

Host your business website with a clear service boundary for platform operations, maintenance, backups and support.

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Website design & ongoing care

Turn your business offer into a clear, responsive website, with content, navigation and an ongoing care plan that serve your visitors.

Explore service
Explore digital & hosting

LONG-TERM SERVICE. CLEAR MONTHLY SCOPE.

A steady IT partnership. A clear view of the road ahead.

WORKPLACE OPERATIONS

Managed Core

For organisations seeking consistent day-to-day support and proactive device management.

  • Service desk and escalation
  • Endpoint and patch management
  • Microsoft 365 administration
  • Monitoring and routine maintenance
  • Asset and service reporting
Tailored monthly contractSized around supported users and devices
Discuss Managed Core
SECURITY & RESILIENCECONNECTED SERVICE

Managed Protect

For organisations bringing workplace operations, detection and data protection into one service.

  • A scoped Managed Core foundation
  • EDR/XDR and MDR service options
  • Managed backup and restore checks
  • Vulnerability and risk reviews
  • Security awareness programme
Tailored monthly contractCoverage, workloads and security scope agreed
Discuss Managed Protect
COMPLEX & MULTI-SITE ESTATES

Enterprise Partnership

For organisations needing a coordinated service across teams, sites and critical business systems.

  • Fully managed or co-managed delivery
  • Cloud, network and workplace operations
  • Recovery and continuity programme
  • Scheduled testing allowance options
  • Service governance and IT roadmap
Tailored monthly contractDesigned around your estate and responsibilities
Discuss Enterprise Partnership

WHAT A GOOD CONTRACT MAKES CLEAR

Know your IT coverage. Plan your next step.

Clear scope.
Better decisions.
Ongoing care

Recurring
management

Recurring management covers the supported estate, routine activities, review cadence and agreed response commitments.

Planned capacity

Scheduled
allowances

Scheduled allowances define advisory time, testing engagements, recovery exercises and approved change capacity.

Agreed separately

Separately
scoped work

Separately scoped work can include onboarding, major migrations, onsite projects, hardware, third-party licences, cloud consumption and specialist incident recovery.

Illustrative IT service manager and business lead reviewing support coverage and scheduled work
Understand what is covered.
Agree what comes next.

YOUR BUSINESS CONTEXT MATTERS

Your sector’s challenges. A clearer IT perspective.

Professional services

Keep knowledge, collaboration and client delivery moving.

Explore your priorities

Legal & finance

Build your service around sensitive information and business-critical workflows.

Explore your priorities

Manufacturing & engineering

Connect office systems with operational priorities and planned change windows.

Explore your priorities

Construction & property

Support project teams across offices, sites and changing locations.

Explore your priorities

Charities & not-for-profit

Align technology support with your teams, data and available budget.

Explore your priorities

Retail & multi-site businesses

Bring consistent IT standards to distributed locations.

Explore your priorities

Education

Support teaching, administration and learning with a defined IT service and equipment plan.

Explore your priorities

BUILT AROUND YOUR WORLD

Your world.
Better connected.

From the classroom to the factory floor, get IT that understands your day and helps you move forward.

Find your sector’s IT plan
Illustrative business professionals collaborating in a connected workplace

READY FOR A DIFFERENT IT PARTNER?

Your next IT partner.
A mapped route to change.

Changing provider deserves a structured handover. We help you map the dependencies and agree the steps before your service moves.

Explore the transition process

Discover

Understand the current estate, agreement, access and supplier dependencies.

Plan

Agree the handover sequence, responsibilities, communications and transition window.

Transition

Validate access, management baselines and support routes before completing the handover.

MAKE YOUR NEXT DECISION INFORMED

IT insights. A better view of what comes next.

Buying managed IT

The questions to ask before choosing your next IT partner.

A practical checklist for scope, service levels, onboarding and contract terms.

Read the guidePlanning resilience

Backup and disaster recovery: what should your plan cover?

Understand data protection, recovery priorities and evidence from testing.

Read the guideUnderstanding security

EDR, XDR and MDR: buying the right combination.

Separate endpoint tools, correlated detection and managed security operations.

Read the guide

BEFORE WE START

Your IT questions.
A clearer way forward.

Speak to our team on
020 8087 4981

Can we have a single monthly managed-service agreement?

Yes. We can scope a coordinated agreement covering selected workplace, cloud, security and resilience services. The service schedule defines what is included, how it is measured and which supplier costs or projects remain separate.

Can you work alongside our internal IT team?

A co-managed agreement defines which systems and activities remain with your team and which are assigned to the managed service. Escalation, access, reporting and change approval are agreed during onboarding.

Do you offer 24/7 coverage?

Around-the-clock monitoring or support can be discussed as a contract requirement. The proposal must confirm the delivery model, staffed coverage, escalation commitments and permitted response actions. It is not an automatic inclusion in every programme.

What happens when we join or change provider?

Onboarding reviews the estate, access and documentation, establishes agreed management baselines and plans the supplier handover. Timings, dependencies and any onboarding charges are confirmed before the transition.

TECHNOLOGY WITH CONTEXT

A joined-up approach to your next move.

Put business priorities at the centre of workplace support, protection and planned change.

Discover our approach ↗Explore workplace IT ↗
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LET’S TALK ABOUT YOUR IT

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