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THE IT MOUNTAIN RESOURCE HUB

A wider perspective.
A better next decision.

Practical guides to help you compare service scope, understand security responsibilities and prepare for recovery planning.

Find clear answersPractical guidance for everyday IT decisions.Know what to askUseful questions for your next conversation.Plan your next stepTurn business priorities into a clearer brief.
Technology consultants discussing a roadmap in a bright professional workspace
THINK AHEADBetter questions. Clearer priorities.

FIND YOUR NEXT ANSWER

A practical library for your business.

24 guides to explore

Security

EDR, XDR and MDR: what are you actually buying?

Separate security tools, investigation and the people authorised to respond.

Read the guide
Security

Your first cyber incident response plan

Prepare the contacts, decisions and business priorities you will need under pressure.

Read the guide
Security

Making multifactor authentication work for your business

Plan stronger sign-in protection without leaving people confused or locked out.

Read the guide
Security

Phishing and payment fraud: build a safer approval routine

Combine account protection with a payment process that can withstand a convincing request.

Read the guide
Resilience

Backup and disaster recovery: know the difference

Understand the gap between having a copy of data and getting the business working again.

Read the guide
Resilience

How to make a backup test meaningful

Move from a successful backup job to evidence that the right information can be restored.

Read the guide
Resilience

RPO and RTO explained for business owners

Turn recovery terminology into realistic decisions about data and downtime.

Read the guide
Resilience

What does downtime really cost your business?

Use a transparent scenario to prioritise resilience without relying on dramatic headline figures.

Read the guide
Workplace

Plan a laptop refresh around the people using it

Specify, prepare and replace devices without turning every purchase into a separate project.

Read the guide
Workplace

Meeting-room technology people will actually use

Design around the call, the room and the person who has to start the meeting.

Read the guide
Workplace

New starters and leavers: close the gaps in account access

Coordinate people, devices and permissions before someone joins or leaves.

Read the guide
Workplace

Slow Wi-Fi or a wider connectivity problem?

Find the pattern before replacing equipment or ordering a faster connection.

Read the guide
Workplace

Consistent IT across offices, branches and sites

Create a common operating standard without ignoring local differences.

Read the guide
Cloud

Cloud, on-premises or hybrid: decide workload by workload

Match the operating model to applications, dependencies and the team that will run it.

Read the guide
Cloud

A sensible Microsoft 365 licence review

Connect subscriptions to roles, usage and security requirements before changing plans.

Read the guide
Cloud

Make Microsoft 365 easier to work in

Give files, teams and shared information a structure your people can understand.

Read the guide
Cloud

Before you roll out Copilot or business AI

Start with information access, a useful workflow and a way to judge the result.

Read the guide
Strategy

Build an IT budget that explains what you are paying for

Separate running costs, planned change and lifecycle decisions in one clear view.

Read the guide
Strategy

Choosing CRM or ERP without buying a new set of problems

Define the workflow, information and adoption plan before comparing feature lists.

Read the guide
Strategy

An IT roadmap your business can act on

Turn a long wish list into a small set of priorities, owners and next decisions.

Read the guide
Support

How to choose an IT partner you can rely on

Compare responsibilities, service scope and evidence before comparing the monthly fee.

Read the guide
Support

Fully managed or co-managed IT: which fits your team?

Choose the operating model around the people and responsibilities you already have.

Read the guide
Support

Switching IT provider without losing the details

Plan a structured handover of access, systems, suppliers and support responsibilities.

Read the guide
Support

What should your managed IT support actually cover?

Build a service scope that reflects everyday work, exceptions and change.

Read the guide

TURN READING INTO PROGRESS

Small tools. A useful starting point.

Prepare for your next technology conversation.

MEETING PREPARATION

Build your discussion checklist.

Choose your questions, expand each item to add details, then download or email your checklist.

Email opens your email app with your checklist addressed to info@itmountain.co.uk. Review the draft before sending.

CONTINUITY PLANNING

Put disruption into perspective.

Estimate the staff-time cost of an interruption using your own assumptions.

£1,00040 staff hours

People × hours × hourly cost. Excludes lost revenue, recovery costs and other impacts. This is a planning estimate.

CONNECT THE DOTS

Know what to ask
before you commit.

Which systems are supported? Who owns incident escalation? What is tested, measured and reviewed? Use your reading to shape a clear brief.

Build your IT brief ↗

LET’S TALK ABOUT YOUR IT

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