THE IT MOUNTAIN RESOURCE HUB
A wider perspective.
A better next decision.
Practical guides to help you compare service scope, understand security responsibilities and prepare for recovery planning.

A GOOD PLACE TO BEGIN
Three decisions worth getting right.
Start with the foundations, then explore the details.

The questions to ask before choosing your next IT partner.
A practical checklist for scope, service levels, onboarding and contract terms.
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EDR, XDR and MDR: buying the right combination.
Separate endpoint tools, correlated detection and managed security operations.
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Backup and disaster recovery: what should your plan cover?
Understand data protection, recovery priorities and evidence from testing.
Read the guide ↗FIND YOUR NEXT ANSWER
A practical library for your business.
24 guides to explore
EDR, XDR and MDR: what are you actually buying?
Separate security tools, investigation and the people authorised to respond.
Read the guideYour first cyber incident response plan
Prepare the contacts, decisions and business priorities you will need under pressure.
Read the guideMaking multifactor authentication work for your business
Plan stronger sign-in protection without leaving people confused or locked out.
Read the guidePhishing and payment fraud: build a safer approval routine
Combine account protection with a payment process that can withstand a convincing request.
Read the guideBackup and disaster recovery: know the difference
Understand the gap between having a copy of data and getting the business working again.
Read the guideHow to make a backup test meaningful
Move from a successful backup job to evidence that the right information can be restored.
Read the guideRPO and RTO explained for business owners
Turn recovery terminology into realistic decisions about data and downtime.
Read the guideWhat does downtime really cost your business?
Use a transparent scenario to prioritise resilience without relying on dramatic headline figures.
Read the guidePlan a laptop refresh around the people using it
Specify, prepare and replace devices without turning every purchase into a separate project.
Read the guideMeeting-room technology people will actually use
Design around the call, the room and the person who has to start the meeting.
Read the guideNew starters and leavers: close the gaps in account access
Coordinate people, devices and permissions before someone joins or leaves.
Read the guideSlow Wi-Fi or a wider connectivity problem?
Find the pattern before replacing equipment or ordering a faster connection.
Read the guideConsistent IT across offices, branches and sites
Create a common operating standard without ignoring local differences.
Read the guideCloud, on-premises or hybrid: decide workload by workload
Match the operating model to applications, dependencies and the team that will run it.
Read the guideA sensible Microsoft 365 licence review
Connect subscriptions to roles, usage and security requirements before changing plans.
Read the guideMake Microsoft 365 easier to work in
Give files, teams and shared information a structure your people can understand.
Read the guideBefore you roll out Copilot or business AI
Start with information access, a useful workflow and a way to judge the result.
Read the guideBuild an IT budget that explains what you are paying for
Separate running costs, planned change and lifecycle decisions in one clear view.
Read the guideChoosing CRM or ERP without buying a new set of problems
Define the workflow, information and adoption plan before comparing feature lists.
Read the guideAn IT roadmap your business can act on
Turn a long wish list into a small set of priorities, owners and next decisions.
Read the guideHow to choose an IT partner you can rely on
Compare responsibilities, service scope and evidence before comparing the monthly fee.
Read the guideFully managed or co-managed IT: which fits your team?
Choose the operating model around the people and responsibilities you already have.
Read the guideSwitching IT provider without losing the details
Plan a structured handover of access, systems, suppliers and support responsibilities.
Read the guideWhat should your managed IT support actually cover?
Build a service scope that reflects everyday work, exceptions and change.
Read the guideNo guides match your search.
Try a broader topic or reset the filters.
TURN READING INTO PROGRESS
Small tools. A useful starting point.
Prepare for your next technology conversation.
Build your discussion checklist.
Choose your questions, expand each item to add details, then download or email your checklist.
Email opens your email app with your checklist addressed to info@itmountain.co.uk. Review the draft before sending.
Put disruption into perspective.
Estimate the staff-time cost of an interruption using your own assumptions.
People × hours × hourly cost. Excludes lost revenue, recovery costs and other impacts. This is a planning estimate.
CONNECT THE DOTS
Know what to ask
before you commit.
Which systems are supported? Who owns incident escalation? What is tested, measured and reviewed? Use your reading to shape a clear brief.
Build your IT brief ↗