NEW REQUIREMENTS
Let’s talk possibilities.
Discuss IT support, security, cloud, equipment or a planned move from your current provider.
020 8087 4981IT MOUNTAIN / LET’S TALK
Your next IT step.
Let’s make it clear.
A new IT partner. A specialist project. A better working day. Tell us where you are now and what you need next.
The technology follows.
CHOOSE YOUR STARTING POINT
One team. A clear way in.
Reach the right conversation for your business, whether you’re exploring a new service or already working with us.
PLAN YOUR REQUIREMENTS
Bring your priorities.
Capture your team size, locations, timing and services in a short, useful requirements brief.
Prepare your briefEXISTING CLIENTS
Keep your day moving.
Use the support route in your service agreement. Have the affected system and business impact ready.
Call our team Support hours and escalation follow your agreement.LET’S START WITH WHAT MATTERS
What brings you here?
Choose a starting point. We’ll help you prepare the right questions for your conversation.
YOUR BUSINESS / OUR STARTING POINT
Clarity before commitment.
You don’t need a finished IT plan to speak to us. Bring the challenge, the ambition or the question. We’ll help turn it into practical next steps.
- Understand your working dayPeople, locations, critical systems and the things slowing you down.
- Define the right responsibilitiesSupport, security, equipment and projects, with ownership agreed.
- Know what happens nextA scoped proposal covering delivery, service hours and commercial terms.
THE TECHNOLOGY CONVERSATION
Familiar brands.
A service built around you.
From major platforms to specialist providers and workplace equipment, talk to us about the brands in your estate and the options for your next project.
Platforms & business services
MicrosoftMicrosoft 365AzureAmazon Web ServicesGoogle Workspace
Security & specialist providers
SophosWatchGuardESETBitdefenderFortinetTrend MicroHuntressSentinelOneCrowdStrikeBlackpoint CyberArctic WolfConnectWiseCybaVerseCyberLabCyber Tec SecurityLayer 7Incursion Cyber SecurityNorth ITSecarmaRed Team PartnersBreachLockCobaltThreatLocker
Hardware & workplace equipment
DellHPHPELenovoAppleSamsungAcerASUSMicrosoft SurfaceCiscoUbiquitiTP-LinkArubaNETGEARLogitechPolyYealinkEpsonBrotherCanonKyoceraRicohXerox
Brand selection, availability and support are confirmed in your proposal. Names identify technology options and do not imply accredited partner status.
FROM FIRST CALL TO A CLEAR PLAN
What happens next.
Share your starting point.
Tell us about your organisation, your current setup and what you want to improve.
Explore the right route.
Review priorities, dependencies and where managed, co-managed or specialist support fits.
Agree the practical details.
Confirm the scope, responsibilities, costs and next steps before work begins.
PREPARE YOUR REQUIREMENTS
Share your starting point.
Let’s map your IT priorities.
A useful first conversation starts with a little context. Prepare a summary you can copy or download, then call us to discuss it.
LONDON / CONNECTED TO YOUR BUSINESS
A London base.
A personal conversation.
Speak with IT Mountain about your people, platforms and plans. Start by phone, then agree the right next step for your organisation.
IT Mountain LTD
45 Albemarle Street, 3rd Floor
London, W1S 4JL
View address on Google Maps 45 Albemarle Street, 3rd Floor
London, W1S 4JL
A LITTLE READING. A CLEARER BRIEF.
Before we talk.
BEFORE WE TALK
A few useful answers.
Get your bearings, then bring us the questions that matter to your business.
Explore buyer resourcesCan we talk before we know exactly what we need?
Yes. Share the challenge and what matters to your business. User numbers, locations, critical systems and your intended timing give the conversation a useful starting point.
Can you work alongside our internal IT team?
Co-managed arrangements can be scoped around your internal team. Agree responsibilities, access, escalation and specialist support as part of the proposal.
We’re changing provider. Where should we start?
Bring your renewal date, current service scope and known dependencies. The handover plan should cover access, systems, licences and responsibilities.
Can we discuss equipment as well as ongoing services?
Yes. Include device refreshes, meeting rooms, print, network equipment and rollout requirements in your brief so procurement can be considered with the wider IT plan.
Does the brief tool send an enquiry?
No. It prepares a summary on your device that you can copy or download. Call 020 8087 4981 to discuss it with IT Mountain.
How do existing clients get support?
Use the support channel in your service agreement or call our team. Coverage, response arrangements and escalation follow your contracted service.